and then at the end, our.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

percentages work to our advantage.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

consider themselves a salesperson.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

It's when the first three seconds.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

A TOP PODCAST GUEST RICHARD BLANK COSTA RICAS CALL CENTER

make two or three calls to that company.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

can have is a positive escalation.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

it really sets the pace.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

in my mind, I like to.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center - Cutter Cons

and so the first thing that we do.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

is to give a company name spike.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

bit better than how they do it.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

20 different confirmations.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

No one is ever going to choose to go with you unless you force a hand.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

an excellent way to start off.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

I believe if we have to follow up.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

at my call center is from an educated point of view.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

make phone calls is they.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

along in 30 second increments.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

people make when they go into telemarketing.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

make two or three calls to that company-RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

one of the biggest mistakes when making calls.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

an excellent way to start off.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST

and so I believe that just.RICHARD BLANK COSTA RICA'S CALL CENTER PODCAST