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Uploaded: 1 year ago
 
Lost 80s from the Fall of 1981 from the LP "Wired for Sound",Musikladen Performance
Lost 80s from the Fall of 1981 from the LP "Wired for Sound",Musikladen Performance
Views: 917
Uploaded: 1 year ago
 
Views: 850
Uploaded: 1 year ago
 
Our car locksmith experts in your area are certified, bonded and well-trained, so you don't have to worry about your house, office or a car, in case you need affordable locksmith for broken key extraction of a lock picking. For more detail visit us at https://g.page/hi-five--locksmith-richardson or contact us at 469-828-3132 Address: Richardson, TX #HiFiveAutoLocksmith #LocksmithRichardson #R
Our car locksmith experts in your area are certified, bonded and well-trained, so you don't hav
Views: 850
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Views: 634
Uploaded: 1 year ago
 
#20 in January 1981 from the LP "Xanadu Soundtrack",Midnight Special Performance
#20 in January 1981 from the LP "Xanadu Soundtrack",Midnight Special Performance
Views: 634
Uploaded: 1 year ago
 
Views: 631
Uploaded: 2 years ago
 
Cliff Richard - Power To All Our Friends
Cliff Richard - Power To All Our Friends
Views: 631
Uploaded: 2 years ago
 
Views: 609
Uploaded: 12 months ago
 
SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center - Cutter Consulting Group What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and
SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's C
Views: 609
Uploaded: 12 months ago
 
Views: 607
Uploaded: 1 year ago
 
Cliff Richard - We Don't Talk Anymore
Cliff Richard - We Don't Talk Anymore
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Views: 506
Uploaded: 2 years ago
 
Instrumental
Instrumental
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Uploaded: 2 years ago
 
Views: 493
Uploaded: 12 months ago
 
SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center - Cutter Consulting Group What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and
SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's C
Views: 493
Uploaded: 12 months ago
 
Views: 461
Uploaded: 1 year ago
 
The Carpenters - Rainy Days And Mondays
The Carpenters - Rainy Days And Mondays
Views: 461
Uploaded: 1 year ago
 
Views: 281
Uploaded: 11 months ago
 
Richard Elliot
Richard Elliot
Views: 281
Uploaded: 11 months ago
 
Views: 239
Uploaded: 11 months ago
 
Richard Elliot - Who?
Richard Elliot - Who?
Views: 239
Uploaded: 11 months ago
 
Views: 210
Uploaded: 1 year ago
 
The Carpenters ~ Superstar
The Carpenters ~ Superstar
Views: 210
Uploaded: 1 year ago
 
Views: 200
Uploaded: 1 year ago
 
Today, November 4th, 2021, Abington Senior High School hosted an induction ceremony for new members of the National Honor Society. The induction will take place over two days. This morning students with last names beginning with A to L took part in the ceremony. The students with last names beginning with letters M to Z will be inducted tomorrow. A special thank you to 1991 Abington graduate Richa
Today, November 4th, 2021, Abington Senior High School hosted an induction ceremony for new members
Views: 200
Uploaded: 1 year ago
 
Views: 179
Uploaded: 6 months ago
 
Focus on the pronoun But if you’re asking me to speak, I think you do one or two things: I always believe in name-drops to keep your attention. So I would say Christian, the next point I’m making, if you’re not going to say ‘Christian’ five times in one minute, then I think you should focus on the pronoun. So at least every sentence, I can say ‘you’re/your’ and do about a qua
Focus on the pronoun But if you’re asking me to speak, I think you do one or two things: I alwa
Views: 179
Uploaded: 6 months ago
 
Views: 178
Uploaded: 6 months ago
 
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained o
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space
Views: 178
Uploaded: 6 months ago
 
Views: 175
Uploaded: 6 months ago
 
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective. It starts with setting the right mindset and the relationship you have with the agent. Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightf
Views: 175
Uploaded: 6 months ago
 
Views: 169
Uploaded: 6 months ago
 
If the client says my name, in the body of the call, I hit Nirvana, I got it, I nailed the bull’s eye. We can talk about Billy’s baseball game and your promotion that you just had or the company adversary for a second because I don’t feel like I’m angling a call or stuffing something in there. I believe that anybody has the chance to make that connection. And it just doesn’t have to be i
If the client says my name, in the body of the call, I hit Nirvana, I got it, I nailed the bull’s
Views: 169
Uploaded: 6 months ago
 
Views: 160
Uploaded: 6 months ago
 
Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing the sounds and other phenomena of speech’ (Merriam Webster Dictionary). Why is this useful in the realm of call centers? Phonetic is a great contact center tool a fundamental part of good customer service, one that is designed to clarify communication part of a trainer’s toolkit. Rhetor
Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing
Views: 160
Uploaded: 6 months ago
 
Views: 120
Uploaded: 5 months ago
 
For doing this for so long. Excellent. Okay. All right. So now, now we have an understanding of how it all came to be. So, uh, now we want to kind of get into, uh, some of the sales related questions, right. And tap into that, that great wisdom that you've accumulated over the 14 years. There's so much emphasis on cold email these days in selling. Why should the use of the phone s
For doing this for so long. Excellent. Okay. All right. So now, now we have an understanding of
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Views: 106
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Are you doing any public speaking and doing this? Do you have any idea how much, how much in demand you would be across this country? If you were to, uh, put together a, a, a program and to become a public speaker, you could be filthy rich. Thank you. My friend, I have no seminar. I don't have a book. The fact that you even mentioned my company. Thank you very much. I'm doing this tod
Are you doing any public speaking and doing this? Do you have any idea how much, how much in demand
Views: 106
Uploaded: 4 months ago
 
Views: 105
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Real Estate Jam Session Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Joe Killinger discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and p
Real Estate Jam Session Podcast has accepted Richard Blank's invitation to join the audience fo
Views: 105
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Views: 101
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For telling it well, and, but the proof, as they say is in the pudding and your, your, your company is very successful. And, uh, and you're picky at the same time, which is really cool. Um, because you want to, you wanna do right for people rather than just take their money. I wanna do right. For me. I don't want to compromise my ethics or values and morals to earn a dollar. And I wan
For telling it well, and, but the proof, as they say is in the pudding and your, your, your company
Views: 101
Uploaded: 4 months ago
 
Views: 94
Uploaded: 5 months ago
 
For that. Um, I recall a past client telling me that they'd only reach live people about three or 4% of the time when calling all day long. What do you think is a realistic percentage of reach for cold calling? If all they're doing is speaking to these people like four times out of a hundred phone calls, it's really an Oasis in a desert. My opinion is why don't you hang
For that. Um, I recall a past client telling me that they'd only reach live people about three
Views: 94
Uploaded: 5 months ago
 
Views: 93
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and that will buy you success at the same time. That's true because, because the more that you build a relationship with somebody and, and, and treat them like a, a real person, the, the one I always hate is when I get a, um, um, telemarketing call. And the first thing that happens is I pick up the. There's a delay. Now I realize that that delay is because it's an automated, uh,
and that will buy you success at the same time. That's true because, because the more that you
Views: 93
Uploaded: 4 months ago
 
Views: 92
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Michael Neuendorff: Uh, when we talk about that, the, uh, the last question is when should a business consider using a call center like yours? What's the thought process that one would go through to make that decision? Richard Blank: That's a very good question. And if I may, I have to, I guess, say something for my, my own piece. I would prefer Michael, that people choose me for meri
Michael Neuendorff: Uh, when we talk about that, the, uh, the last question is when should a busines
Views: 92
Uploaded: 5 months ago