We had an insightful conversation where he walks us through the unique culture that differentiates his call center from his competitors, one of those aspects being gamification. Richard proudly compares the workplace environment he’s created to Charlie and the Chocolate Factory. As the owner of one of the largest collections of restored pinball machines and jukeboxes, Richard strategically place
We had an insightful conversation where he walks us through the unique culture that differentiates h
