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Views: 194
Uploaded: 10 months ago
 
Nigerian-Miami AfroRapper KING UCHE just released the music video for GAMES Off his EP “UCHE MUSA” . Directed by Creating Visions
Nigerian-Miami AfroRapper KING UCHE just released the music video for GAMES Off his EP “UCHE
Views: 194
Uploaded: 10 months ago
 
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Uploaded: 6 months ago
 
Tommy Vext (Bad Wolves) /The Lone Wolf - Strong For Someone Else
Tommy Vext (Bad Wolves) /The Lone Wolf - Strong For Someone Else
Views: 180
Uploaded: 6 months ago
 
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Uploaded: 8 months ago
 
A beautiful video and song shared with me by Sierra here on Chill
A beautiful video and song shared with me by Sierra here on Chill
Views: 169
Uploaded: 8 months ago
 
Views: 146
Uploaded: 7 months ago
 
This is from a previous episode of Game Theory
This is from a previous episode of Game Theory
Views: 146
Uploaded: 7 months ago
 
Views: 145
Uploaded: 4 months ago
 
If the client says my name, in the body of the call, I hit Nirvana, I got it, I nailed the bull’s eye. We can talk about Billy’s baseball game and your promotion that you just had or the company adversary for a second because I don’t feel like I’m angling a call or stuffing something in there. I believe that anybody has the chance to make that connection. And it just doesn’t have to be i
If the client says my name, in the body of the call, I hit Nirvana, I got it, I nailed the bull’s
Views: 145
Uploaded: 4 months ago
 
Views: 144
Uploaded: 4 months ago
 
Focus on the pronoun But if you’re asking me to speak, I think you do one or two things: I always believe in name-drops to keep your attention. So I would say Christian, the next point I’m making, if you’re not going to say ‘Christian’ five times in one minute, then I think you should focus on the pronoun. So at least every sentence, I can say ‘you’re/your’ and do about a qua
Focus on the pronoun But if you’re asking me to speak, I think you do one or two things: I alwa
Views: 144
Uploaded: 4 months ago
 
Views: 128
Uploaded: 4 months ago
 
Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing the sounds and other phenomena of speech’ (Merriam Webster Dictionary). Why is this useful in the realm of call centers? Phonetic is a great contact center tool a fundamental part of good customer service, one that is designed to clarify communication part of a trainer’s toolkit. Rhetor
Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing
Views: 128
Uploaded: 4 months ago
 
Views: 123
Uploaded: 5 months ago
 
Bannerwar - Unchaining The Wolf
Bannerwar - Unchaining The Wolf
Views: 123
Uploaded: 5 months ago
 
Views: 66
Uploaded: 2 months ago
 
Real Estate Jam Session Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Joe Killinger discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and p
Real Estate Jam Session Podcast has accepted Richard Blank's invitation to join the audience fo
Views: 66
Uploaded: 2 months ago
 
Views: 58
Uploaded: 3 months ago
 
On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica. How to Build a World Class Call Center | Richard Blank | Show 95 description On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica. 00:00 How to Build a World-Class Call Center 01:02 What are the unique qualit
On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call ce
Views: 58
Uploaded: 3 months ago
 
Views: 58
Uploaded: 2 months ago
 
The company game room pinball machines are older than the young telemarketing agents. Positive Talk Radio guest Richard Blank Costa Rica's Call Center I, I couldn't agree more. I am just thoroughly enjoying this conversation. Me too. Uh, good time. you? You're you're, you're an amazing guy and you're also a fun loving guy, uh, because you've got one of the lar
The company game room pinball machines are older than the young telemarketing agents. Positive Talk
Views: 58
Uploaded: 2 months ago
 
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Uploaded: 3 months ago
 
For that. Um, I recall a past client telling me that they'd only reach live people about three or 4% of the time when calling all day long. What do you think is a realistic percentage of reach for cold calling? If all they're doing is speaking to these people like four times out of a hundred phone calls, it's really an Oasis in a desert. My opinion is why don't you hang
For that. Um, I recall a past client telling me that they'd only reach live people about three
Views: 57
Uploaded: 3 months ago
 
Views: 54
Uploaded: 3 months ago
 
Richard Blank: The client loves anything else that you would add. If you're willing to walk through a little journey with me and close your eyes, I can give you from the beginning to an end of a five minute phone call. I'll walk you through some steps. I'll make it easy for you. It's not advanced because once you see it, You'll never unsee it. And so just al
Richard Blank: The client loves anything else that you would add. If you're willing to walk thr
Views: 54
Uploaded: 3 months ago
 
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Uploaded: 3 months ago
 
I'd like to welcome Richard blank to the show today, I've been really looking forward to this conversation. I know you're going to enjoy it too. So before we get into the questions I'd like to introduce Richard formally Richard's journey as an expat is filled with many twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5,000 employees for
I'd like to welcome Richard blank to the show today, I've been really looking forward to t
Views: 50
Uploaded: 3 months ago
 
Views: 47
Uploaded: 2 months ago
 
Joe Killinger: Welcome to the Real Estate Jam session. You know, I always try and bring value to you guys and it's all geared toward the real estate industry, and I'm always looking for ways that I can really enhance the experience of being in this industry. And cold calling, like it or not, is a big part of our industry. Joe Killinger: So as fortunate to run into Richard Blank, Richa
Joe Killinger: Welcome to the Real Estate Jam session. You know, I always try and bring value to you
Views: 47
Uploaded: 2 months ago
 
Views: 46
Uploaded: 2 months ago
 
Richard Blank: don't be surprised if Joe's gonna be way too busy and it's gonna have to eat two lunches to get his energy back. Joe Killinger: Yeah. It's, you know, as far as you know, sales people we're always taught, get the lead, get the deal, you know, get the appointment, You know, and I'm like, you, it's just kind of like, you know, it's a process,
Richard Blank: don't be surprised if Joe's gonna be way too busy and it's gonna have
Views: 46
Uploaded: 2 months ago
 
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Uploaded: 2 months ago
 
It's because she, I have to ask. What motivated you to get into this business and to, and to really study it the way that you have so that you could pay it forward and impart your employees with some real success strategies, as well as your customers and your clients. They receive results because of the style with which you make the calls and the style with which you do. So what motivat, w
It's because she, I have to ask. What motivated you to get into this business and to, and to re
Views: 43
Uploaded: 2 months ago
 
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Uploaded: 2 months ago
 
It's amazing. I I've talked to a lot of people that have traveled internationally. I haven't had the ability to, yet. I plan on doing it at one point in time, but I will, I don't think I'm not gonna no. So, but what they tell me is that when you leave this country and you go elsewhere, mm-hmm, people who have nothing. And I mean, nothing mm-hmm can still be happy. It. A
It's amazing. I I've talked to a lot of people that have traveled internationally. I haven
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Richard Blank: And this sort of company culture, I think you can then once again readjust your prospecting accordingly, Dr. Jeremy Weisz: Richard, in that situation with a company, go, Great. We want you to actually. You know, these are customers that aren't using, decide not to use this anymore for whatever reason. And what volume does it make sense for them to call you? Dr. Jeremy We
Richard Blank: And this sort of company culture, I think you can then once again readjust your prosp
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Uploaded: 2 months ago
 
Views: 37
Uploaded: 4 weeks ago
 
When a humble bard Graced a ride along With Geralt of Rivia Along came this song From when the White Wolf fought A silver-tongued devil His army of elves At his hooves did they revel They came after me With masterful deceit Broke down my lute And they kicked in my teeth While the devil's horns Minced our tender meat And so cried the Witcher He can't be bleat Toss a coin t
When a humble bard Graced a ride along With Geralt of Rivia Along came this song From when the W
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Uploaded: 4 weeks ago
 
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Uploaded: 2 months ago
 
Now I believe that the people that, uh, have had, they grew up with like, not a lot are very gifted and very hardworking human beings. Have you found that to be true with the folks down there? Absolutely. I, I do know that this is a very strict Catholic country, so we're very selective of the campaigns they take. But I, I do know this, that when someone is treated with. And dignity, and th
Now I believe that the people that, uh, have had, they grew up with like, not a lot are very gifted
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Uploaded: 2 months ago
 
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Uploaded: 2 months ago
 
Now I believe that the people that, uh, have had, they grew up with like, not a lot are very gifted and very hardworking human beings. Have you found that to be true with the folks down there? Absolutely. I, I do know that this is a very strict Catholic country, so we're very selective of the campaigns they take. But I, I do know this, that when someone is treated with. And dignity, and th
Now I believe that the people that, uh, have had, they grew up with like, not a lot are very gifted
Views: 34
Uploaded: 2 months ago
 
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Uploaded: 3 weeks ago
 
A place to freely express our thoughts and feelings where your worthless 2cents is priceless sharing our journey with each other,and always remember “Your Approval Not Needed “ Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of moti
A place to freely express our thoughts and feelings where your worthless 2cents is priceless sharing
Views: 24
Uploaded: 3 weeks ago
 
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Uploaded: 2 months ago
 
Dr. Jeremy Weisz: Just as far as a quality over quantity, I mean the quality interactions over, yeah, we can go ahead and, and call a thousand people, but maybe we research, uh, and call 200 people and have a closer connection. It's more targeted. Richard Blank: I would prefer you do the thousand, but instead of doing 150 calls a day, I'd rather you do about a buck 20. Richard Bla
Dr. Jeremy Weisz: Just as far as a quality over quantity, I mean the quality interactions over, yeah
Views: 17
Uploaded: 2 months ago
 
Views: 9,677
Uploaded: 2 years ago
 
I am completely entranced by this breathtakingly beautiful and wistful song. I first heard this hypnotic piece of music from the deeply addicting series, "13 Reasons Why". ~You can't go back to how things were. How you thought they were. All you really have is now.~ (Jay Asher)
I am completely entranced by this breathtakingly beautiful and wistful song. I first heard this hypn
Views: 9,677
Uploaded: 2 years ago