Uploaded: Feb 11 2022
SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center - Cutter Consulting Group
What does it take to build a successful BPO company? How successful are you with your agents?
In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.
In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.
Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.
TagsSUPERVISOR COSTA RICA'S CALL CENTER, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, ART DECO, CENTRAL AMERICA PINBALL, LATIN AMERICA PINBALL, CENTRAL AMERICA PINBALL MACHINE, LATIN AMERICA PINBALLMACHINE, PINBALL MAQUINA AMERICANA, RICHARD BLANK, RICHARD BLANK COSTA
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