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Call Center Culture & Successful Phone Call with Richard Blank. The living numbers podcast #47
Call Center Culture & Successful Phone Call with Richard Blank. The living numbers podcast #47
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Views: 136
Uploaded: Aug 29 2024
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Description
The interview podcast where successful people tell their stories to both teach and entertain. Expect laughter, life lessons, and a few numbers to tie it all together. Here the motto is, "Everyone is interesting if you ask the right questions."

Why is burnout destroying education?

This show is for exhausted educators who realize change is necessary to carry on in the field they love without sacrificing the life they live.

This show will teach you actionable steps to help you overcome burnout before it's too late, give you practical advice on how to avoid the pitfalls of being an educator, and help you uncover essential skills needed to be successful in the changing world of education.

Through parent calls, countless emails, and pointless meetings; Tony lives the difficult life of being a teacher, rather than waiting for help he's decided to use his experience (and the experience of others) to bring the help that's desperately needed to his fellow educators.

Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry.

https://www.youtube.com/watch?v=9GrSSgJMBmU

Tune in every Monday and Thursday for impactful insights into overcoming burnout in the time it takes you to get ready for work.

CEO and Founder of Costa Rica Call Center joins the show

0:00 Pre-show
4:24 Intro
6:32 Mr. Telemundo In Costa Rica, Old School Convertible
16:49 Tri - Letter Athlete, Winning Mindset
27:15 Empathy, Gamification & TikTok
39:45 Top 5 Arcade Games
44:20 Synergy w/People
50:55 Double Down During Covid
54:58 3 Whats!? Unpopular Opinions, Life Changes & Advice
1:04:00 Where To Find Richard Blank



Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.

Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decad
Category
Celebrity
Tags
PODCAST GUEST, COSTA RICA'S CALL CENTER, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHORE, LATIN AMERICA, CENTRAL AMERICA, PI
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RICHARDBLANK
Subscribe
Views: 136
Uploaded: Aug 29 2024
Rate this video
Rating: 0.0 ~ Votes: 0
Videos: 254
Subscribers: 1
Description
The interview podcast where successful people tell their stories to both teach and entertain. Expect laughter, life lessons, and a few numbers to tie it all together. Here the motto is, "Everyone is interesting if you ask the right questions."

Why is burnout destroying education?

This show is for exhausted educators who realize change is necessary to carry on in the field they love without sacrificing the life they live.

This show will teach you actionable steps to help you overcome burnout before it's too late, give you practical advice on how to avoid the pitfalls of being an educator, and help you uncover essential skills needed to be successful in the changing world of education.

Through parent calls, countless emails, and pointless meetings; Tony lives the difficult life of being a teacher, rather than waiting for help he's decided to use his experience (and the experience of others) to bring the help that's desperately needed to his fellow educators.

Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry.

https://www.youtube.com/watch?v=9GrSSgJMBmU

Tune in every Monday and Thursday for impactful insights into overcoming burnout in the time it takes you to get ready for work.

CEO and Founder of Costa Rica Call Center joins the show

0:00 Pre-show
4:24 Intro
6:32 Mr. Telemundo In Costa Rica, Old School Convertible
16:49 Tri - Letter Athlete, Winning Mindset
27:15 Empathy, Gamification & TikTok
39:45 Top 5 Arcade Games
44:20 Synergy w/People
50:55 Double Down During Covid
54:58 3 Whats!? Unpopular Opinions, Life Changes & Advice
1:04:00 Where To Find Richard Blank



Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.

Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decad
Category
Celebrity
Tags
PODCAST GUEST, COSTA RICA'S CALL CENTER, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHORE, LATIN AMERICA, CENTRAL AMERICA, PI
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The Moses Kabandana Podcast. Living abroad in Costa Rica with Richard Blank.
Views: 233
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FIRST CONTACT NOBELBIZ PODCAST-Richard Blank’s CEO of Costa Rica's Call Center ENTREPRENEUR journey!
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I'm constantly looking for ways for you to crack some B2B telemarketing codes. Richard Blank CEO
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Big Boss Show. How to Build a 150 Person Call Center and Train Telemarketers with Richard Blank
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The Digital Workspace Works Podcast. Top CX Customer Support through the art of soft skills.
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