Your host, Russ Yeager, talks with CEO of Costa Rica's Call Center. On the Becoming Titans podcast, we interview successful entrepreneurs and business leaders who are making a positive impact in the world with their business and in their lives. These high achievers have been so focused on their business that they have not made their body and health a priority in the past and are now actively
Your host, Russ Yeager, talks with CEO of Costa Rica's Call Center. On the Becoming Titans podc
CHRIS CHITSEY - "LIFE IS HARD, WHISKEY IS EASY"
Native Texan, Chris Chitsey, made a name for himself on the competitive, Texas honky-tonk circuit before graduating to success on a national level in the early 2000’s. His smooth evocative voice and energetic stage presence quickly established Chris as one of the latest Texas exports to find national acclaim.
Making his mark on
CHRIS CHITSEY - "LIFE IS HARD, WHISKEY IS EASY"
Native Texan, Chris Chitsey, made a
"AN AMERICAN SUCCESSFULLY TELEMARKETING FROM LATIN AMERICA" Interview w/ Richard Blank
WHO IS A "SUCCESSFUL QUITTER"?
An individual that has overcame obstacles and quit the bad to become successful in their arena.
https://youtu.be/hMEUKX-aZbg
As an entrepreneur, I have found myself looking for support in different podcasts. Some of my toughest moments, when I found n
"AN AMERICAN SUCCESSFULLY TELEMARKETING FROM LATIN AMERICA" Interview w/ Richard Blank
This podcast is about everyday life. We do not talk about Politics, Religion, or Celebrities! There are enough Blogs, Vlogs, and other Podcasts that talk about that stuff. Here we will talk about everyday issues, we will have a variety of guests on the show from all walks of the park. You will laugh, you will cry, you may want to come through your listening device and choke us, even call and c
This podcast is about everyday life. We do not talk about Politics, Religion, or Celebrities! Th
The Sales Factory Podcast with DJ Coach Carroll. The Art of Speech by Richard Blank. Episode #405
DJ Carroll is known as Coach Carroll to the hundreds of thousands of people who’ve been a part of, his elite coaching services, utilized his free information to help their business, or had the opportunity to attend one of his engaging and dynamic shows. In his own life, he has embraced the role o
The Sales Factory Podcast with DJ Coach Carroll. The Art of Speech by Richard Blank. Episode #405
SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center - Cutter Consulting Group
What does it take to build a successful BPO company? How successful are you with your agents?
In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.
In this episode, Richard Blank and
SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's C
For this week's episode, we have another one from the 'another episode, another country' series with Costa Rica. I invited Richard to talk about moving to Costa Rica, the lifestyle he takes in the country, wildlife, safety, cultural aspects and cuisine.He also gives many tips for visiting Costa Rica, what to see, where to go, do's and don'ts, pros and cons, misconceptions,
For this week's episode, we have another one from the 'another episode, another country
Dr. Jeremy Weisz: So Richard, let's say there's a company and um, they have a list of whatever every month of clients who decided not to use a service, they can hire a company like you to go, Hey, Richard, here's the list right now. We don't offer support via phone. Here's a list of these clients every month, and your company would call them and almost do kind of like an e
Dr. Jeremy Weisz: So Richard, let's say there's a company and um, they have a list of what
Richard Blank: Marketability should be limitless.
Dr. Jeremy Weisz: What are some examples of bad habits people come in
Richard Blank: with? I, I think that what happens is they'll give up to easily, I think if a phone call, if someone hangs up on you, that's fine, but if somebody is there, and even if they are, let's say their tone may be aggressive, you can adjust that com
Richard Blank: Marketability should be limitless.
Dr. Jeremy Weisz: What are some examples of ba
Louisiana Country Boy: Can you please if it's okay, and again, just tell the people about the other side of Richard I, not the personal side, not the business side of Richard, the business side of Richard. I mean, I mean, you ain't got to now. You ain't got to you. You know, you tell me. I, Well,
Richard Blank: it's my pleasure. I, you know, I'm a CEO of a, of a biling
Louisiana Country Boy: Can you please if it's okay, and again, just tell the people about the o
Join me every Tuesday and Thursday for two different editions of the Ultimate Journey of Self-Care. Tuesday's show is a deeper dive into what self-care can look like for you with conversations about fitness, mindset, energy eating and fuel for your body, spirituality, travel, leisure and more. On Thursdays' we'll take a closer look at self care for your business, on the Business Edi
Join me every Tuesday and Thursday for two different editions of the Ultimate Journey of Self-Care.
Richard Blank: In Chicago
Dr. Jeremy Weisz: that, you know, there's, there's such an art and a science to this and you talk about upsells, right? How do you teach upsells when there is an art to it as well? Like what are some of the, the parameters or guidelines you give? Cause you have to give some type of guidelines. It went from Elvis to do to Beethoven, the, you know, but you pro
Richard Blank: In Chicago
Dr. Jeremy Weisz: that, you know, there's, there's such an a
Richard Blank: An incredible organization. I love
Dr. Jeremy Weisz: the law firm example. Richard, I'd love for you to talk about, I know you do lead generation for, uh, industrial real estate, and I'd love for you to walk us through what that
Richard Blank: looks like. It's changed a bunch because a lot of the times people are working from home or it's just going throu
Richard Blank: An incredible organization. I love
Dr. Jeremy Weisz: the law firm example. Richar
Richard Blank: Enhanced communication.
Joe Killinger: Yeah. I You get it. Um, who is your, What does your typical client look like?
Richard Blank: Well, there's two types. Okay. It could be someone like yourself in the United States that needs to scale, and sometimes it's difficult to find qualified individuals that will meet your requirements in the states.
Richard Blank: Yep
Richard Blank: Enhanced communication.
Joe Killinger: Yeah. I You get it. Um, who is your, What
Dr. Jeremy Weisz: Talk about different things on educating people with diplomatic phrases. I'd love to hear some examples because I think we could all, at least I could speak for ourselves, can always improve on customer support, whether it's spoken or written. And you had several, I heard you say several different versions, not just like, Can I help you?
Dr. Jeremy Weisz: But there
Dr. Jeremy Weisz: Talk about different things on educating people with diplomatic phrases. I'd
Vú Em Dạy Yêu, No Hard Feelings, là bộ phim truyền hình hài lãng mạn Mỹ của ngôi sao Jennifer Lawrence có vai trò nàng chủ yếu kiêm căn nhà chế biến. Phim chiếu rạp từ 23/6. Phim Vú Em Dạy Yêu của đạo diễn Gene Stupnitsky (Good Boys), ông đồng thời cũng là biên kịch của bộ phim truyện cùng với John Phillips. kế bên Jennifer L
Vú Em Dạy Yêu, No Hard Feelings, là bộ phim truyền hình hài lãng mạn Mỹ của ngôi
Richard Blank: You're probably gonna get to the front of the line and you will be given your true chance to state your case and to earn this business.
Joe Killinger: Yeah. How often do you, if you, you can't get through two or three or four times, how often do you call them back? Every two weeks. Three weeks?
Richard Blank: That's a great question.
Richard Blank: Depends
Richard Blank: You're probably gonna get to the front of the line and you will be given your tr
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When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightf
Clients need to relax your delivery and drink your rhetoric.
Joe Killinger: Yeah, finding those people and making sure they have, We have a bad habit as real estate agents. We are, you know, we're a type personalities are entrepreneurs, most of them, and that I run into, and so they just go, go, go, go, go. But if they've got a great individual like you're talking about, you real
Clients need to relax your delivery and drink your rhetoric.
Joe Killinger: Yeah, finding those p
A weekly podcast and show by Stephanie Hayes, Business Strategist. Each week, Stephanie interviews business owners who have real, in-the-trenches stories and experiences to share.
Real People, Real Business is my online show featuring business owners and entrepreneurs who are in the trenches, creating and growing their dream businesses, one step at a time. Sometimes we need inspiration and answ
A weekly podcast and show by Stephanie Hayes, Business Strategist. Each week, Stephanie interviews b
Michael Neuendorff: How, how do you, how do you develop sales? People who are relatively green to become someone that is effective at following your methods and processes? That, what, what, what do you look for in salespeople to know that I'm working with someone who could be great?
Michael? Those are my favorite agents to.
I can mold them. They're not coming in with bad habits. T
Michael Neuendorff: How, how do you, how do you develop sales? People who are relatively green to be
The Network of Awareness Podcast. Special guest Richard Blank's "Unconditional Salvation" with a bang.
Meet ORRA, a Podcaster, truth-seeker & visionary who understands that recognizing the presence of truth is essential to our awareness of the world we inhabit.
The Network of Awareness offers listeners an authentic opportunity for critical thinking.Discussing Social, Spir
The Network of Awareness Podcast. Special guest Richard Blank's "Unconditional Salvation&q