Curing back office blues. Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can ma

The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurdles, triumphs, and lessons learned along

TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expres

Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you!

Richard Blank: You're probably gonna get to the front of the line and you will be given your true chance to state your case and to earn this business. Joe Killinger: Yeah. How often do you, if you, you can't get through two or three or four times, how often do you call them back? Every two weeks. Three weeks? Richard Blank: That's a great question. Richard Blank: Depends

https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #theprovenentrepreneur Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one o

Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing the sounds and other phenomena of speech’ (Merriam Webster Dictionary). Why is this useful in the realm of call centers? Phonetic is a great contact center tool a fundamental part of good customer service, one that is designed to clarify communication part of a trainer’s toolkit. Rhetor

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholars

Here at Changing the Sales Game we believe in community and a win/win philosophy. Both the prospect/client and you need to win or it’s the sale should not take place. All your sales efforts should come from a place of love, care, and respect. No sleazy, sales approaches here.But the problem is that most sales processes don’t work because they teach transactional, money driven solutions versus

Richard Blank: And this sort of company culture, I think you can then once again readjust your prospecting accordingly, Dr. Jeremy Weisz: Richard, in that situation with a company, go, Great. We want you to actually. You know, these are customers that aren't using, decide not to use this anymore for whatever reason. And what volume does it make sense for them to call you? Dr. Jeremy We

Dr. Jeremy Weisz: Just as far as a quality over quantity, I mean the quality interactions over, yeah, we can go ahead and, and call a thousand people, but maybe we research, uh, and call 200 people and have a closer connection. It's more targeted. Richard Blank: I would prefer you do the thousand, but instead of doing 150 calls a day, I'd rather you do about a buck 20. Richard Bla

Welcome to Make careers happen. A podcast with the main focus on helping people to find success in their careers. Guiding people to find their professional business journey. Ishaan Haider is a teenage host of the show and is located in Dublin Ireland. A very ambitious highschooler that engages his time with interactive learning outside of the classroom. Ishaan seeks to improve his communicatio

Jake Pearson: Welcome back to the podcast where we ask the question, What makes you happy? My name is Jake Pearson, and today we have with us the CEO of Costa Rica's call Center. Richard Blank, from Costa Rica, formerly living in Philadelphia. Richard, Richard Blank: how are you? I'm doing great, Jake. So happy to be here tonight, and I got a ton of things to share that make me very

In the Digital Workspace Works podcast; We will cover the ever-strengthened digital workspace. Together and with the help of experts we will unpack this broad term - Digital Workspace. The ecosystem that blends people, process and technology so that work can get done. We will focus on the various moving disjointed pieces which need to work together in harmony to enable the user with seamless and h

Weekly Entrepreneurship talks. Tips to get going in business or get to the next level in business by people that are actually in the trenches every day. In this podcast you will hear from host Alex Rose and co-host Thomas Solano, fellow entrepreneurs that have dealt getting distracted and learned how to pivot to gain traction in their lives. This podcast is for the up and coming entrepreneur, w

Stand Out Get Noticed podcast (The C Method Episode 283) has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Christina Canters discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motiva

In this episode of Leaders On The Rise: The Podcast, the host, Lydia Pierre, talks with Richard Blank all the way from Costa Rica. At the University of Arizona, Blank studied Spanish communications and microexpression. This educational skill proved to be a valuable asset to his future as he eventually started a business to train telemarketers. Client engagement is Blank's strategy. He contend