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The Digital Workspace Works Podcast. Top CX Customer Support through the art of soft skills.
The Digital Workspace Works Podcast. Top CX Customer Support through the art of soft skills.
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RICHARDBLANK
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Uploaded: Jun 29 2023
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Description
In the Digital Workspace Works podcast; We will cover the ever-strengthened digital workspace. Together and with the help of experts we will unpack this broad term - Digital Workspace. The ecosystem that blends people, process and technology so that work can get done. We will focus on the various moving disjointed pieces which need to work together in harmony to enable the user with seamless and highly effective end user experience.

We will cover the ever-strengthened digital workspace. Together and with the help of experts we will unpack this broad term - Digital Workspace. The ecosystem that blends people, process and technology so that work can get done. Who is this podcast for? Digital workspace advocates, leaders, and visionaries looking to share and learn from industry experts, get inspired, and find new ways to make the digital workspace work! We will focus on the various moving disjointed pieces which need to work together in harmony to enable the user with seamless and highly effective end user experience.

Hello, I’m Ryan Purvis your host for this podcast series and I’m joined by Heather Bicknell our producer and editor.
I’ve spent 20+ years working with technology to help users to work better. I really enjoy not just simply changing technology, but also changing our approach to it. I take pleasure from working with stakeholders and helping them to challenge, influence, and support them in solving their most complex problems by using technology as a business enhancing tool. My success is attributable to my ability to combine my business and technical skills and thoroughly understand the business needs to determine the approach to deliver transformational business & technical solutions.
Outside of work, you’ll find with my family or deep into a good book.

This week, Ryan chats with Richard Blank, CEO of Costa Rica's Call Center about harnessing the power of human behavior and personality in the digital workspace.
Category
Celebrity
Tags
COSTA RICA'S CALL CENTER, telemarketing, outsourcing, call center, bpo, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHO
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RICHARDBLANK
Subscribe
Views: 306
Uploaded: Jun 29 2023
Rate this video
Rating: 0.0 ~ Votes: 0
Videos: 254
Subscribers: 1
Description
In the Digital Workspace Works podcast; We will cover the ever-strengthened digital workspace. Together and with the help of experts we will unpack this broad term - Digital Workspace. The ecosystem that blends people, process and technology so that work can get done. We will focus on the various moving disjointed pieces which need to work together in harmony to enable the user with seamless and highly effective end user experience.

We will cover the ever-strengthened digital workspace. Together and with the help of experts we will unpack this broad term - Digital Workspace. The ecosystem that blends people, process and technology so that work can get done. Who is this podcast for? Digital workspace advocates, leaders, and visionaries looking to share and learn from industry experts, get inspired, and find new ways to make the digital workspace work! We will focus on the various moving disjointed pieces which need to work together in harmony to enable the user with seamless and highly effective end user experience.

Hello, I’m Ryan Purvis your host for this podcast series and I’m joined by Heather Bicknell our producer and editor.
I’ve spent 20+ years working with technology to help users to work better. I really enjoy not just simply changing technology, but also changing our approach to it. I take pleasure from working with stakeholders and helping them to challenge, influence, and support them in solving their most complex problems by using technology as a business enhancing tool. My success is attributable to my ability to combine my business and technical skills and thoroughly understand the business needs to determine the approach to deliver transformational business & technical solutions.
Outside of work, you’ll find with my family or deep into a good book.

This week, Ryan chats with Richard Blank, CEO of Costa Rica's Call Center about harnessing the power of human behavior and personality in the digital workspace.
Category
Celebrity
Tags
COSTA RICA'S CALL CENTER, telemarketing, outsourcing, call center, bpo, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHO
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