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TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expres

Dr. Jeremy Weisz: Will you, when you do the outbound uh, calls, will you also do emails and texts as well? Or is that, or the company handling those things and you're following up with the call? Richard Blank: It really all depends. Um, a lot of the times we're logging into their system, so something is automated or if they're not doing it, I would make a suggestion to do it, ju

Dr. Jeremy Weisz: Um, what about from a service perspective? People calling, maybe, maybe they're a fit from a company perspective, uh, the type of company you serve, but they're looking for a different type of service. What are the, the service type of services that maybe people are expecting that you're, you tell them, we don't, we don't really do that here. Richard B

He's no vision! He's the man who loves you inside out!! Backwards and forwards with My heart hanging out.

Testimonial - Inside Car Guys

Such a cool cottage on 32 acres with stunning views and exploration all around!

Die Realität schreibt die besten Geschichten. Und so haben wir auch in dieser Ausgabe wieder viel zu analysieren und zu kommentieren. Außerdem blicken wir mit Benjamin nach China und räumen mit einigen Vorurteilen auf.