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How to increase call conversion telemarketing metrics? INspired INsider Podcast guest Richard Blank Costa Rica's Call Ce
How to increase call conversion telemarketing metrics? INspired INsider Podcast guest Richard Blank Costa Rica's Call Ce
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Uploaded: Oct 11 2022
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Description
Richard Blank: An incredible organization. I love

Dr. Jeremy Weisz: the law firm example. Richard, I'd love for you to talk about, I know you do lead generation for, uh, industrial real estate, and I'd love for you to walk us through what that

Richard Blank: looks like. It's changed a bunch because a lot of the times people are working from home or it's just going through and answering service.

Richard Blank: Or just sending in emails. And so our call to contact ratio dropped considerably. And so what we're doing right now is, as I mentioned, spending a little more time on LinkedIn and company websites to custom make emails and voicemails for people. Now, as I mentioned before, our efforts are bringing a little bit less of a return because of the lack of contact ratio verbally, but I have seen this when people do custom make an email or leave an incredible voicemail.

Richard Blank: For an example, if you sent me an email and mention my pinball machines, you'll get my attention. It's almost yours to lose. And so a lot of people have thanked us for taking the extra efforts to research their company or to compliment a promotion. And so what we had to do was just adjust accordingly in regards to that aspect after Covid.

Dr. Jeremy Weisz: So it's kind of like,

Inspired Insider Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dr. Jeremy Weisz discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.

INspiredINsider.com Show features interviews with successful and inspirational entrepreneurs, authors, and visionary leaders.The interviews reveal deeply personal stories and explore the tough journey of Big Challenges or Big Mistakes that the inspirational leaders overcame to achieve success. Have You Ever Hit a Wall in Business or Life?

https://youtu.be/DalFHGMWEvk
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Category
Celebrity
Tags
PODCAST GUEST, COSTA RICA'S CALL CENTER, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHORE, LATIN AMERICA, CENTRAL AMERICA, PI
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RICHARDBLANK
Subscribe
Views: 635
Uploaded: Oct 11 2022
Rate this video
Rating: 0.0 ~ Votes: 0
Videos: 254
Subscribers: 1
Description
Richard Blank: An incredible organization. I love

Dr. Jeremy Weisz: the law firm example. Richard, I'd love for you to talk about, I know you do lead generation for, uh, industrial real estate, and I'd love for you to walk us through what that

Richard Blank: looks like. It's changed a bunch because a lot of the times people are working from home or it's just going through and answering service.

Richard Blank: Or just sending in emails. And so our call to contact ratio dropped considerably. And so what we're doing right now is, as I mentioned, spending a little more time on LinkedIn and company websites to custom make emails and voicemails for people. Now, as I mentioned before, our efforts are bringing a little bit less of a return because of the lack of contact ratio verbally, but I have seen this when people do custom make an email or leave an incredible voicemail.

Richard Blank: For an example, if you sent me an email and mention my pinball machines, you'll get my attention. It's almost yours to lose. And so a lot of people have thanked us for taking the extra efforts to research their company or to compliment a promotion. And so what we had to do was just adjust accordingly in regards to that aspect after Covid.

Dr. Jeremy Weisz: So it's kind of like,

Inspired Insider Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dr. Jeremy Weisz discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.

INspiredINsider.com Show features interviews with successful and inspirational entrepreneurs, authors, and visionary leaders.The interviews reveal deeply personal stories and explore the tough journey of Big Challenges or Big Mistakes that the inspirational leaders overcame to achieve success. Have You Ever Hit a Wall in Business or Life?

https://youtu.be/DalFHGMWEvk
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Category
Celebrity
Tags
PODCAST GUEST, COSTA RICA'S CALL CENTER, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHORE, LATIN AMERICA, CENTRAL AMERICA, PI
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