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Data Leadership Lessons Podcast by Algmin Data Leadership. Call Center Success Secrets. Episode 92.
Data Leadership Lessons Podcast by Algmin Data Leadership. Call Center Success Secrets. Episode 92.
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Uploaded: Jun 28 2023
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Description
The "Data Leadership for Everyone" podcast is an audio advice column for all your data and leadership questions! In today's world, everyone needs to harness the power of data. There's a lot involved in making that happen, and we're here to make it all a little bit easier. Data is everywhere in our businesses, and it takes a lot of work to make the most of it. We bring you the people, stories, and lessons to help you become a Data Leader. You'll be amazed at just how many different paths Data Leadership can take!

Algmin Data Leadership Podcast.

Anthony Algmin is an experienced Chief Data Officer (CDO), the author of the first published book on data leadership, and a dynamic keynote speaker and trainer of data strategy and management topics. With expertise drawn from multiple industries, Anthony is currently the Convergence Platform Program Lead for AbbVie, where he leads the building of a data and knowledge platform transforming how AbbVie R&D discovers and develops new medicines.

Anthony's passion is transforming organizations with data and technology, applying them in pragmatic ways to create real business value. He has been a senior leader in several industries in roles as an employee, consultant, and entrepreneur. Anthony is also the founder of the data leadership advocacy organization, Algmin Data Leadership (Algmin.com), and was the host of the Data Leadership Lessons Podcast from 2020-2022 with 100 episodes of data thought leadership.

Data Leadership Lessons podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part o
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Celebrity
Tags
COSTA RICA'S CALL CENTER, telemarketing, outsourcing, call center, bpo, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHO
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RICHARDBLANK
Subscribe
Views: 464
Uploaded: Jun 28 2023
Rate this video
Rating: 0.0 ~ Votes: 0
Videos: 254
Subscribers: 1
Description
The "Data Leadership for Everyone" podcast is an audio advice column for all your data and leadership questions! In today's world, everyone needs to harness the power of data. There's a lot involved in making that happen, and we're here to make it all a little bit easier. Data is everywhere in our businesses, and it takes a lot of work to make the most of it. We bring you the people, stories, and lessons to help you become a Data Leader. You'll be amazed at just how many different paths Data Leadership can take!

Algmin Data Leadership Podcast.

Anthony Algmin is an experienced Chief Data Officer (CDO), the author of the first published book on data leadership, and a dynamic keynote speaker and trainer of data strategy and management topics. With expertise drawn from multiple industries, Anthony is currently the Convergence Platform Program Lead for AbbVie, where he leads the building of a data and knowledge platform transforming how AbbVie R&D discovers and develops new medicines.

Anthony's passion is transforming organizations with data and technology, applying them in pragmatic ways to create real business value. He has been a senior leader in several industries in roles as an employee, consultant, and entrepreneur. Anthony is also the founder of the data leadership advocacy organization, Algmin Data Leadership (Algmin.com), and was the host of the Data Leadership Lessons Podcast from 2020-2022 with 100 episodes of data thought leadership.

Data Leadership Lessons podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part o
Category
Celebrity
Tags
COSTA RICA'S CALL CENTER, telemarketing, outsourcing, call center, bpo, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHO
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