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TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expres
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for
Views: 352
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Jake Pearson: Welcome back to the podcast where we ask the question, What makes you happy? My name is Jake Pearson, and today we have with us the CEO of Costa Rica's call Center. Richard Blank, from Costa Rica, formerly living in Philadelphia. Richard, Richard Blank: how are you? I'm doing great, Jake. So happy to be here tonight, and I got a ton of things to share that make me very
Jake Pearson: Welcome back to the podcast where we ask the question, What makes you happy? My name i
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Dr. Jeremy Weisz: Richard, you mentioned from an outbound perspective, so there's different kind of parts to the call. So I'd love for you to break that down, especially the opening part. Cause if you, you know, you've mentioned before, if you don't get past that, it doesn't matter what you have planned Richard Blank: for the rest of the call. Richard Blank: That�
Dr. Jeremy Weisz: Richard, you mentioned from an outbound perspective, so there's different kin
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Acts 13:2-3 While they were worshiping the Lord and fasting, the Holy Spirit said, Separate now for Me Barnabas and Saul for the work to which I have called them. 3 Then after fasting and praying, they put their hands on them and sent them away. AMP
Acts 13:2-3 While they were worshiping the Lord and fasting, the Holy Spirit said, Separate now fo
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Christina Canters: Oh, you've trained thousands. I know about like 10,000 call center, uh, sales people a a lot. Um, this is your bread and butter. This is what you're really good at. Yeah. What you were talking about before in terms of your voice going up and then a pause. Uh, I'm trying to, I'm trying to do it, uh, right now, but I'm not sure how effective it's been
Christina Canters: Oh, you've trained thousands. I know about like 10,000 call center, uh, sale
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Christina Canters: Hi everyone. Christina Canters from the C Method here. So excited for you to be joining me today for the the podcast. I'm so excited to be joined today by Richard Blank, the CEO of Costa Rica's call Center. We're gonna have a really, Interesting conversation. I'm quite excited today because Richard is very skilled in very specific areas of communication and r
Christina Canters: Hi everyone. Christina Canters from the C Method here. So excited for you to be j
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Ps 80:18-19 18 Then will we not depart from You; revive us (give us life) and we will call upon Your name. 19 Restore us, O Lord God of hosts; cause Your face to shine [in pleasure, approval, and favor on us], and we shall be saved! AMP
Ps 80:18-19 18 Then will we not depart from You; revive us (give us life) and we will call upon You
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Lk 8:54-56 54 And grasping her hand, He called, saying, Child, arise [from the sleep of death]! 55 And her spirit returned [from death], and she arose immediately; and He directed that she should be given something to eat. 56 And her parents were amazed, but He charged them to tell no one what had occurred. AMP Christian teachings, audio teachings, video teaching, prayer, militar
Lk 8:54-56 54 And grasping her hand, He called, saying, Child, arise [from the sleep of death]!
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Richard Blank: I got through. Christina Canters: Can I? Okay. So can I summarize what I believe you did there? Yes, ma'am. So firstly, you said you asked how the company was going and you said the C method named with so much joy and excitement that I got excited just hearing you know, what my company was up to. So that was one thing. Yeah. The second thing you used Aaron's name, y
Richard Blank: I got through. Christina Canters: Can I? Okay. So can I summarize what I believe
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Senior citizens are being called into service, by the Holy Spirit
Senior citizens are being called into service, by the Holy Spirit
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Call Me (Number One) - The Tremeloes
Call Me (Number One) - The Tremeloes
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The Proven Entrepreneur podcast guest Richard Blank Costa Rica's Call Center https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #theprovenentrepreneur Richard’s journey in the call center space is filled with twists and t
The Proven Entrepreneur podcast guest Richard Blank Costa Rica's Call Center https://costa
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And it's interesting that call centers would have, well, actually it makes a lot of sense that call centers would have a high stress level and a lot of turnover because of that high stress level. And I, I can only imagine what it's like to get on the phone all day, eight hours a day and get hung up on like a bunch and stuff. Does that. Well, it really depends on the vertical that you&
And it's interesting that call centers would have, well, actually it makes a lot of sense that
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Jack Jersey - I'm Calling - 1973
Jack Jersey - I'm Calling - 1973
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Queen Elizabeth II
Queen Elizabeth II
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Richard Blank: You're probably gonna get to the front of the line and you will be given your true chance to state your case and to earn this business. Joe Killinger: Yeah. How often do you, if you, you can't get through two or three or four times, how often do you call them back? Every two weeks. Three weeks? Richard Blank: That's a great question. Richard Blank: Depends
Richard Blank: You're probably gonna get to the front of the line and you will be given your tr
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Dr. Jeremy Weisz: Um, what about from a service perspective? People calling, maybe, maybe they're a fit from a company perspective, uh, the type of company you serve, but they're looking for a different type of service. What are the, the service type of services that maybe people are expecting that you're, you tell them, we don't, we don't really do that here. Richard B
Dr. Jeremy Weisz: Um, what about from a service perspective? People calling, maybe, maybe they'
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Dr. Jeremy Weisz: Just as far as a quality over quantity, I mean the quality interactions over, yeah, we can go ahead and, and call a thousand people, but maybe we research, uh, and call 200 people and have a closer connection. It's more targeted. Richard Blank: I would prefer you do the thousand, but instead of doing 150 calls a day, I'd rather you do about a buck 20. Richard Bla
Dr. Jeremy Weisz: Just as far as a quality over quantity, I mean the quality interactions over, yeah
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The "Data Leadership for Everyone" podcast is an audio advice column for all your data and leadership questions! In today's world, everyone needs to harness the power of data. There's a lot involved in making that happen, and we're here to make it all a little bit easier. Data is everywhere in our businesses, and it takes a lot of work to make the most of it. We bring you
The "Data Leadership for Everyone" podcast is an audio advice column for all your data and
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Ok Madge - whoopsies, sorry...
Ok Madge - whoopsies, sorry...
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bộ phim Hạ ải - Curtain Call (2022) cùng với sự góp bên của Ha Ji Won đảm bảo sẽ sở hữu tới mang lại khán giả đa số câu truyện kịch tính, cuốn hút và ý nghĩa. Vào 1 ngày ở thời điểm cuối năm 1950, hàng chục ngàn thành viên đổ về cảng Hungnam sở hữu ao ước leo lên "con tàu cứu vớt mệnh" của bệnh nh
bộ phim Hạ ải - Curtain Call (2022) cùng với sự góp bên của Ha Ji Won đảm bảo s
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Giuffria - Call To The Heart
Giuffria - Call To The Heart
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Different Calls of the Great-tailed Grackle
Different Calls of the Great-tailed Grackle
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On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica. How to Build a World Class Call Center | Richard Blank | Show 95 description On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica. 00:00 How to Build a World-Class Call Center 01:02 What are the unique qualit
On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call ce
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Now I believe that the people that, uh, have had, they grew up with like, not a lot are very gifted and very hardworking human beings. Have you found that to be true with the folks down there? Absolutely. I, I do know that this is a very strict Catholic country, so we're very selective of the campaigns they take. But I, I do know this, that when someone is treated with. And dignity, and th
Now I believe that the people that, uh, have had, they grew up with like, not a lot are very gifted
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