Inside BS Show special guest Richard Blank. CEO of Costa Rica's Call Center.
Inside BS Show special guest Richard Blank. CEO of Costa Rica's Call Center.
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Uploaded: Aug 29 2022
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Description
On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica.

How to Build a World Class Call Center | Richard Blank | Show 95 description
On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica.
00:00 How to Build a World-Class Call Center
01:02 What are the unique qualities of Costa Rica?
03:01 How well does the English accent of Costa Ricans sound?
05:06 Why did Dave's family choose to relocate to Miami?
07:19 Richard's journey to Costa Rica
13:25 What are the benefits of people speaking English and Spanish in the business world?
18:47 What services does Richard's Costa Rica Call Center offer?
24:33 What are the business procedures Richard uses in Costa Rica for clients in America?
Category
Celebrity
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Views: 69
Uploaded: Aug 29 2022
Rate this video
Rating: 0/5 ~ Votes: 0
Videos: 108
Subscribers: 1
Description
On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica.

How to Build a World Class Call Center | Richard Blank | Show 95 description
On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica.
00:00 How to Build a World-Class Call Center
01:02 What are the unique qualities of Costa Rica?
03:01 How well does the English accent of Costa Ricans sound?
05:06 Why did Dave's family choose to relocate to Miami?
07:19 Richard's journey to Costa Rica
13:25 What are the benefits of people speaking English and Spanish in the business world?
18:47 What services does Richard's Costa Rica Call Center offer?
24:33 What are the business procedures Richard uses in Costa Rica for clients in America?
Category
Celebrity