Exactly and, and you're growing it enough that you can have a bunch of games that we're gonna talk about here in just a minute. but, uh, um, I, I wanted to, to ask you, because I believe that at least in, in the United States, actually listening is a lost art. And a lot of, I was a sales manager for a long time. Mm-hmm and I had sales guys that I would go on calls with and they would

In this episode of Leaders On The Rise: The Podcast, the host, Lydia Pierre, talks with Richard Blank all the way from Costa Rica. At the University of Arizona, Blank studied Spanish communications and microexpression. This educational skill proved to be a valuable asset to his future as he eventually started a business to train telemarketers. Client engagement is Blank's strategy. He contend