Search -> Videos
Views: 627
Uploaded: 3 years ago
 
Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing the sounds and other phenomena of speech’ (Merriam Webster Dictionary). Why is this useful in the realm of call centers? Phonetic is a great contact center tool a fundamental part of good customer service, one that is designed to clarify communication part of a trainer’s toolkit. Rhetor
Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing
Views: 627
Uploaded: 3 years ago
 
Views: 627
Uploaded: 3 years ago
 
Dr. Jeremy Weisz: Talk about different things on educating people with diplomatic phrases. I'd love to hear some examples because I think we could all, at least I could speak for ourselves, can always improve on customer support, whether it's spoken or written. And you had several, I heard you say several different versions, not just like, Can I help you? Dr. Jeremy Weisz: But there&#
Dr. Jeremy Weisz: Talk about different things on educating people with diplomatic phrases. I'd
Views: 627
Uploaded: 3 years ago
 
Views: 626
Uploaded: 3 years ago
 
Obviously because your, your company's growing, but you see, but even if your company wasn't growing, you're doing things the right way. You're doing things the way I think that they should be done because. I believe that we are all one, that we are all connected, that we are all the same, regardless, whether you're the CEO or the dishwasher or the general manager or the c
Obviously because your, your company's growing, but you see, but even if your company wasn'
Views: 626
Uploaded: 3 years ago
 
Views: 626
Uploaded: 3 years ago
 
Richard Blank: don't be surprised if Joe's gonna be way too busy and it's gonna have to eat two lunches to get his energy back. Joe Killinger: Yeah. It's, you know, as far as you know, sales people we're always taught, get the lead, get the deal, you know, get the appointment, You know, and I'm like, you, it's just kind of like, you know, it's a process,
Richard Blank: don't be surprised if Joe's gonna be way too busy and it's gonna have
Views: 626
Uploaded: 3 years ago
 
Views: 619
Uploaded: 3 years ago
 
Dr. Jeremy Weisz: So when you talk about gamification culture that you have there, tell me more about Richard Blank: that. Whew. My job is my, my second half. I mean, the first thing of this company is buying more machines and finding places to put them. I grew up in the seventies and eighties and unless you were a really, really good game where your $5 really had to last you an entire Saturda
Dr. Jeremy Weisz: So when you talk about gamification culture that you have there, tell me more abou
Views: 619
Uploaded: 3 years ago
 
Views: 616
Uploaded: 3 years ago
 
Joe Killinger: you gotta create the connection past the pitch, you know, from there. Yeah. Well, um, so tell us a little bit about what you do. You've got a call center down in Costa Rica, so I'm a little jealous about, I gotta come down there and scuba dive. I swear to God it's on my bucket list. I made it to Belize. Joe Killinger: That was great. But Costa Rica's gotta be
Joe Killinger: you gotta create the connection past the pitch, you know, from there. Yeah. Well, um,
Views: 616
Uploaded: 3 years ago
 
Views: 615
Uploaded: 2 years ago
 
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expres
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for
Views: 615
Uploaded: 2 years ago
 
Views: 613
Uploaded: 3 years ago
 
Today, November 4th, 2021, Abington Senior High School hosted an induction ceremony for new members of the National Honor Society. The induction will take place over two days. This morning students with last names beginning with A to L took part in the ceremony. The students with last names beginning with letters M to Z will be inducted tomorrow. A special thank you to 1991 Abington graduate Richa
Today, November 4th, 2021, Abington Senior High School hosted an induction ceremony for new members
Views: 613
Uploaded: 3 years ago
 
Views: 609
Uploaded: 2 years ago
 
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expres
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for
Views: 609
Uploaded: 2 years ago
 
Views: 608
Uploaded: 3 years ago
 
Richard Blank: The client loves anything else that you would add. If you're willing to walk through a little journey with me and close your eyes, I can give you from the beginning to an end of a five minute phone call. I'll walk you through some steps. I'll make it easy for you. It's not advanced because once you see it, You'll never unsee it. And so just al
Richard Blank: The client loves anything else that you would add. If you're willing to walk thr
Views: 608
Uploaded: 3 years ago
 
Views: 604
Uploaded: 3 years ago
 
As real estate video editing becomes a staple in real estate listings, one cannot avoid but think how this can now be a part of their enhancement process and budget. Real estate video editing services can cost an arm and a leg if you do not know how to partner up with one which eventually eats up your profits when now being paid by your client for these videos. Reference: https://www.blog.photo
As real estate video editing becomes a staple in real estate listings, one cannot avoid but think ho
Views: 604
Uploaded: 3 years ago
 
Views: 601
Uploaded: 3 years ago
 
Blank & Jones Laurie S. - Sun Goes Down
Blank & Jones Laurie S. - Sun Goes Down
Views: 601
Uploaded: 3 years ago
 
Views: 601
Uploaded: 2 years ago
 
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expres
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for
Views: 601
Uploaded: 2 years ago
 
Views: 600
Uploaded: 2 years ago
 
The Proven Entrepreneur podcast guest Richard Blank Costa Rica's Call Center https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #theprovenentrepreneur Richard’s journey in the call center space is filled with twists and t
The Proven Entrepreneur podcast guest Richard Blank Costa Rica's Call Center https://costa
Views: 600
Uploaded: 2 years ago
 
Views: 594
Uploaded: 2 years ago
 
Christina Canters: Can we talk about the buffer boomerang technique? Because you held up the piece of paper and for the people who are listening on the audio, can you explain, so I'm gonna read it now. So at one side there's buffer and a two in the circle, and then there's a, it's like a smiley face. And at the other end of the smiley face it says boomerang. And underneath i
Christina Canters: Can we talk about the buffer boomerang technique? Because you held up the piece o
Views: 594
Uploaded: 2 years ago
 
Views: 589
Uploaded: 2 years ago
 
Louisiana Country Boy: And what you just said is so true. You know, uh, for me, I said that, you know, the pandemic, I looked at a little bit different here. Mm-hmm. for me, I, I said that what happened was now the people that have been wearing the mask all the time, you can actually see the mask. Cause that's what people were doing. People have been wearing mask for so long. Um, faking it a
Louisiana Country Boy: And what you just said is so true. You know, uh, for me, I said that, you kno
Views: 589
Uploaded: 2 years ago
 
Views: 579
Uploaded: 3 years ago
 
Dr. Jeremy Weisz: Richard, you mentioned from an outbound perspective, so there's different kind of parts to the call. So I'd love for you to break that down, especially the opening part. Cause if you, you know, you've mentioned before, if you don't get past that, it doesn't matter what you have planned Richard Blank: for the rest of the call. Richard Blank: That�
Dr. Jeremy Weisz: Richard, you mentioned from an outbound perspective, so there's different kin
Views: 579
Uploaded: 3 years ago
 
Views: 570
Uploaded: 3 years ago
 
What Makes You Happy Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Jake Pearson discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expressio
What Makes You Happy Podcast has accepted Richard Blank's invitation to join the audience for a
Views: 570
Uploaded: 3 years ago
 
Views: 554
Uploaded: 3 years ago
 
Joe Killinger: Welcome to the Real Estate Jam session. You know, I always try and bring value to you guys and it's all geared toward the real estate industry, and I'm always looking for ways that I can really enhance the experience of being in this industry. And cold calling, like it or not, is a big part of our industry. Joe Killinger: So as fortunate to run into Richard Blank, Richa
Joe Killinger: Welcome to the Real Estate Jam session. You know, I always try and bring value to you
Views: 554
Uploaded: 3 years ago
 
Views: 551
Uploaded: 2 years ago
 
My Worthless 2cents Table Talk podcast. Special guest Richard Blank of Costa Rica's Call Center.
My Worthless 2cents Table Talk podcast. Special guest Richard Blank of Costa Rica's Call Center
Views: 551
Uploaded: 2 years ago
 
Views: 549
Uploaded: 3 years ago
 
Well, I know you say of course, but that is a very enlightened viewpoint. There are a lot of companies that just don't operate that way. There are CEOs that cannot find their way to the employee lunchroom. I'm willing to bet that, you know, your way there, not only that I know everybody's name and besides that, I have a gamification culture here. So I play pinball and Pacman with
Well, I know you say of course, but that is a very enlightened viewpoint. There are a lot of compani
Views: 549
Uploaded: 3 years ago
 
Views: 547
Uploaded: 3 years ago
 
Jake Pearson: Welcome back to the podcast where we ask the question, What makes you happy? My name is Jake Pearson, and today we have with us the CEO of Costa Rica's call Center. Richard Blank, from Costa Rica, formerly living in Philadelphia. Richard, Richard Blank: how are you? I'm doing great, Jake. So happy to be here tonight, and I got a ton of things to share that make me very
Jake Pearson: Welcome back to the podcast where we ask the question, What makes you happy? My name i
Views: 547
Uploaded: 3 years ago
 
Views: 547
Uploaded: 2 years ago
 
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expres
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for
Views: 547
Uploaded: 2 years ago
 
Views: 546
Uploaded: 3 years ago
 
Blank & Jones- City Lights
Blank & Jones- City Lights
Views: 546
Uploaded: 3 years ago
 
Views: 535
Uploaded: 2 years ago
 
So these are trigger words. Every sentence where I can just bring you in, bring you in, and then knock it in for the close. And so, um, I always believe in military alphabet because there's a lot of the times things are misspelled or mispronounced, and the last thing you want is an email bouncing back. And these individuals, it's very time sensitive. So if you think that you're get
So these are trigger words. Every sentence where I can just bring you in, bring you in, and then kno
Views: 535
Uploaded: 2 years ago