Search -> Videos
Views: 330
Uploaded: 1 year ago
 
Paul G’s Corner podcast guest Richard Blank. Contact Centre Nearshore CEO speaks the truth about BPO. Our “THINGS I WANT TO KNOW” Podcast Dives Into Subjects That Are Not Well-Known Or Professions That Elude Our Everyday Ho-Hum Lives. I Decided To Do This Podcast And Give These Good People A Voice. Because It Covers The Fringe Of Modern Life, Many Interesting People Are Waiting In Lin
Paul G’s Corner podcast guest Richard Blank. Contact Centre Nearshore CEO speaks the truth about B
Views: 330
Uploaded: 1 year ago
 
Views: 405
Uploaded: 2 years ago
 
Your host, Russ Yeager, talks with CEO of Costa Rica's Call Center. On the Becoming Titans podcast, we interview successful entrepreneurs and business leaders who are making a positive impact in the world with their business and in their lives. These high achievers have been so focused on their business that they have not made their body and health a priority in the past and are now actively
Your host, Russ Yeager, talks with CEO of Costa Rica's Call Center. On the Becoming Titans podc
Views: 405
Uploaded: 2 years ago
 
Views: 586
Uploaded: 3 years ago
 
My Worthless 2cents Table Talk podcast. Special guest Richard Blank of Costa Rica's Call Center.
My Worthless 2cents Table Talk podcast. Special guest Richard Blank of Costa Rica's Call Center
Views: 586
Uploaded: 3 years ago
 
Views: 432
Uploaded: 3 years ago
 
Exactly and, and you're growing it enough that you can have a bunch of games that we're gonna talk about here in just a minute. but, uh, um, I, I wanted to, to ask you, because I believe that at least in, in the United States, actually listening is a lost art. And a lot of, I was a sales manager for a long time. Mm-hmm and I had sales guys that I would go on calls with and they would
Exactly and, and you're growing it enough that you can have a bunch of games that we're go
Views: 432
Uploaded: 3 years ago
 
Views: 732
Uploaded: 3 years ago
 
How difficult is it to get the lingo of, um, American English from Spanish? The, the words are said differently and stuff. How difficult is it to, to use English as a second language? Well, most of these individuals, once again, have been speaking English since they were very young, but I, I have a trick for that. There there's a couple different things. If they don't know certain sla
How difficult is it to get the lingo of, um, American English from Spanish? The, the words are said
Views: 732
Uploaded: 3 years ago
 
Views: 443
Uploaded: 3 years ago
 
And I can tell you from my experience in, in management, that when you treat people well, you treat people fairly. Uh, they tend to want to stay there. They tend to tell their friends and family, Hey, you should come work where I am. We really like it there. And your turnover goes down. Your productivity goes up and your, your company culture becomes a very positive thing. And there's some
And I can tell you from my experience in, in management, that when you treat people well, you treat
Views: 443
Uploaded: 3 years ago
 
Views: 331
Uploaded: 1 year ago
 
The Network of Awareness Podcast. Special guest Richard Blank's "Unconditional Salvation" with a bang. Meet ORRA, a Podcaster, truth-seeker & visionary who understands that recognizing the presence of truth is essential to our awareness of the world we inhabit. The Network of Awareness offers listeners an authentic opportunity for critical thinking.Discussing Social, Spir
The Network of Awareness Podcast. Special guest Richard Blank's "Unconditional Salvation&q
Views: 331
Uploaded: 1 year ago
 
Views: 619
Uploaded: 3 years ago
 
What Makes You Happy Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Jake Pearson discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expressio
What Makes You Happy Podcast has accepted Richard Blank's invitation to join the audience for a
Views: 619
Uploaded: 3 years ago
 
Views: 724
Uploaded: 3 years ago
 
Michael Neuendorff: I'd like to welcome Richard blank to the show today, I've been really looking forward to this conversation. I know you're going to enjoy it too. So before we get into the questions I'd like to introduce Richard formally Richard's journey as an expat is filled with many twists and turns. When he was 27 years old, he relocated to Costa Rica to train over
Michael Neuendorff: I'd like to welcome Richard blank to the show today, I've been really
Views: 724
Uploaded: 3 years ago
 
Views: 1,278
Uploaded: 3 years ago
 
SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center - Cutter Consulting Group What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and
SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's C
Views: 1,278
Uploaded: 3 years ago
 
Views: 474
Uploaded: 3 years ago
 
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic mic
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid di
Views: 474
Uploaded: 3 years ago
 
Views: 454
Uploaded: 3 years ago
 
First question. Sure. Why did you decide to open a call center in Costa Rica? That's one of my favorite questions, Michael, and I appreciate you asking it. I have to go back a couple years and tell you where it all began. When I was growing up in Northeast Philadelphia, a lot of opinions were provided for you and sometimes your destiny and careers were predecided for you. So a lot of m
First question. Sure. Why did you decide to open a call center in Costa Rica? That's one of
Views: 454
Uploaded: 3 years ago
 
Views: 733
Uploaded: 3 years ago
 
Are you doing any public speaking and doing this? Do you have any idea how much, how much in demand you would be across this country? If you were to, uh, put together a, a, a program and to become a public speaker, you could be filthy rich. Thank you. My friend, I have no seminar. I don't have a book. The fact that you even mentioned my company. Thank you very much. I'm doing this tod
Are you doing any public speaking and doing this? Do you have any idea how much, how much in demand
Views: 733
Uploaded: 3 years ago
 
Views: 462
Uploaded: 3 years ago
 
It's amazing. I I've talked to a lot of people that have traveled internationally. I haven't had the ability to, yet. I plan on doing it at one point in time, but I will, I don't think I'm not gonna no. So, but what they tell me is that when you leave this country and you go elsewhere, mm-hmm, people who have nothing. And I mean, nothing mm-hmm can still be happy. It. A
It's amazing. I I've talked to a lot of people that have traveled internationally. I haven
Views: 462
Uploaded: 3 years ago
 
Views: 679
Uploaded: 3 years ago
 
Christina Canters: Hey Richard, uh, when you first reached out to me and said, Hey, I think I've got something of value to share to your audience. You talked about micro facial expression reading. I'm actually gonna say that again. Phonetic micro expression, reading for mastering, verbal tell tale Tell science. Now that was that ped my interest because I have not learned anything before
Christina Canters: Hey Richard, uh, when you first reached out to me and said, Hey, I think I'v
Views: 679
Uploaded: 3 years ago
 
Views: 337
Uploaded: 2 years ago
 
A Sun Soul X and Soul Toucha the Poet interview. The King & Eye Life Podcast episode with a CEO. Presented by your hosts Sun Soul X and Soul Toucha the Poet. We discuss various aspects of life as we see, experience and observe it through our lives and provide dialogue to it. Here and there we’ll also drop thoughts of the day and various history facts and much more to keep you entertained.
A Sun Soul X and Soul Toucha the Poet interview. The King & Eye Life Podcast episode with a CEO.
Views: 337
Uploaded: 2 years ago
 
Views: 285
Uploaded: 1 year ago
 
Angie Colee's Permission to Kick Ass gives you a virtual “seat at the bar” for the REAL conversations that happen between entrepreneurs. This isn't another "X ways to Y your Z" tactical show. It's about the challenges and struggles every entrepreneur goes through as they grow. We talk about losing 80% of your business in a matter of weeks, head trash that keeps you stu
Angie Colee's Permission to Kick Ass gives you a virtual “seat at the bar” for the REAL con
Views: 285
Uploaded: 1 year ago
 
Views: 374
Uploaded: 2 years ago
 
Michael Kerr's Culture Leadership Podcast. Interview with the Inspiring CEO Richard Blank. Michael Kerr is also the author of 8 books, including "The Jerk-Free Workplace: How You Can Take the Lead to Create a Happier, More Inspiring Workplace," "The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank," and "Hire, Inspire, and Fuel Their Fire:
Michael Kerr's Culture Leadership Podcast. Interview with the Inspiring CEO Richard Blank. M
Views: 374
Uploaded: 2 years ago
 
Views: 215
Uploaded: 11 months ago
 
Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat life, featuring stories, interviews, and tips for living abroad. Subscribe for new episodes every week and join our global community of expats and travellers. Connect with us on Instagram, TikTok, Twitter, and Facebook for more insights, behind-the-scenes content, and updates. Welcome to "Th
Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat
Views: 215
Uploaded: 11 months ago
 
Views: 699
Uploaded: 3 years ago
 
I was just thinking to myself, my first job was not in a call center, but I worked for a, uh, insurance guy. Okay. And he wanted me to call for expiration dates. Sure. And I still remember the, the, uh, um, script that I had that. Hi, my name is Kevin McDonald and I'm calling on behalf of Don Kramer. You're a local farmer's insurance agent. And we would like to know when your, uh
I was just thinking to myself, my first job was not in a call center, but I worked for a, uh, insura
Views: 699
Uploaded: 3 years ago
 
Views: 292
Uploaded: 1 year ago
 
On Passion on Purpose; Leaders on Center Stage podcast, your host, Steph Hilfer encourages entrepreneurs to share not only their expertise, but their stories and their hearts. We cover a wide range of topics – From how you started your business, your struggles and wins in your company to topics that our guests are thought leaders in. We believe that every person has a unique message which
On Passion on Purpose; Leaders on Center Stage podcast, your host, Steph Hilfer encourages entrepren
Views: 292
Uploaded: 1 year ago
 
Views: 541
Uploaded: 3 years ago
 
Oh, exactly. Well at the, at the, at its core. Sure. This is all about relationships has to be, and it is amazing to me. How, in 30 seconds you can build a relationship or begin a relationship with somebody to keep them on the phone. Cuz that, that, how do you teach them? How do you teach your, your, your folks? To start building that relationship right away. That is why you have the best podca
Oh, exactly. Well at the, at the, at its core. Sure. This is all about relationships has to be, and
Views: 541
Uploaded: 3 years ago
 
Views: 445
Uploaded: 2 years ago
 
Exploring the creativity of the human spirit with just five simple questions. Those questions give us a window to explore the journey and life story of people that look like they have it sorted. Explore your calling, are you on a life path that feeds your soul? Richard Blank is a native of Philadelphia born to a family with more than the average means and there was a plan. He was on a path t
Exploring the creativity of the human spirit with just five simple questions. Those questions give u
Views: 445
Uploaded: 2 years ago
 
Views: 671
Uploaded: 3 years ago
 
Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing the sounds and other phenomena of speech’ (Merriam Webster Dictionary). Why is this useful in the realm of call centers? Phonetic is a great contact center tool a fundamental part of good customer service, one that is designed to clarify communication part of a trainer’s toolkit. Rhetor
Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing
Views: 671
Uploaded: 3 years ago
 
Views: 301
Uploaded: 12 months ago
 
It is a podcast that covers old movies from the 20th century that are funny and ridiculous. We cover what is dumb, cool, and weird about each movie. We are raw and don't show mercy!! A podcast that covers everything and anything Dumb, Cool, and Weird. A little something for everybody! DCW Podcast Episode 39 https://youtu.be/gl1GGAlwVZY Nick Zervas Nick is a guy who loves sidewalk s
It is a podcast that covers old movies from the 20th century that are funny and ridiculous. We cover
Views: 301
Uploaded: 12 months ago