Search
Why you should listen more than you talk on the phone? Real Estate Jam Session Podcast Richard Blank
Why you should listen more than you talk on the phone? Real Estate Jam Session Podcast Richard Blank
Subscribe
Videos: 254
Subscribers: 1
RICHARDBLANK
Subscribe
Views: 390
Uploaded: Oct 3 2022
Rate this video
Rating: 0.0 ~ Votes: 0
RICHARDBLANK
Videos: 254
Subscribers: 1
My Favorite!
Report
Share This Video — cancel

Username (Enter 1 username at a time)
Flag This Video — cancel

Select the category that most closely reflects your concerns so we can review it and determine if it violates the Society Guidelines
Description
Joe Killinger: Richard is the, um, not listening. They're so busy. They've got somebody on the phone, they're trying to get everything out so fast and, but they're not listening to what the person on the other end is saying. And I just think that if you, you, you know, my, my father, it's amazing how the older I get, the smarter he gets it, just, you know, he goes, Joe, you've got two ears and one mouth.

Joe Killinger: He goes, Listen more than you talk. And he's right. He was right on, and I just am like in sales. That is something that you really have to take into consideration.

Richard Blank: So I have a follow up question to your statement there. Do your agents know your script by? A to Z, one to three. Do they know everything? No.

Joe Killinger: No, they don't.

Joe Killinger: They, you know, and depending on the personality, you know, we have so many different scripts, so most of them don't even really follow a script. They go by. What we try and teach is, you know, when somebody picks up the phone, you need to be listening to them and you know, kind of, I don't wanna say mirror, but understand how they're coming out of there.
Category
Celebrity
Tags
PODCAST GUEST, COSTA RICA'S CALL CENTER, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHORE, LATIN AMERICA, CENTRAL AMERICA, PI
Comments (0)
RICHARDBLANK
Subscribe
Views: 390
Uploaded: Oct 3 2022
Rate this video
Rating: 0.0 ~ Votes: 0
Videos: 254
Subscribers: 1
Description
Joe Killinger: Richard is the, um, not listening. They're so busy. They've got somebody on the phone, they're trying to get everything out so fast and, but they're not listening to what the person on the other end is saying. And I just think that if you, you, you know, my, my father, it's amazing how the older I get, the smarter he gets it, just, you know, he goes, Joe, you've got two ears and one mouth.

Joe Killinger: He goes, Listen more than you talk. And he's right. He was right on, and I just am like in sales. That is something that you really have to take into consideration.

Richard Blank: So I have a follow up question to your statement there. Do your agents know your script by? A to Z, one to three. Do they know everything? No.

Joe Killinger: No, they don't.

Joe Killinger: They, you know, and depending on the personality, you know, we have so many different scripts, so most of them don't even really follow a script. They go by. What we try and teach is, you know, when somebody picks up the phone, you need to be listening to them and you know, kind of, I don't wanna say mirror, but understand how they're coming out of there.
Category
Celebrity
Tags
PODCAST GUEST, COSTA RICA'S CALL CENTER, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHORE, LATIN AMERICA, CENTRAL AMERICA, PI
Related
User
Can you earn a living through call center customer support? Positive Talk Radio guest Richard Blank
Views: 395
RICHARDBLANK
Remember fellow telemarketers, a tough sales prospect is more bark than bite. The Proven Entrepreneur podcast guest Rich
Views: 581
RICHARDBLANK
The Swamp Talk Podcast. An awesome vintage pinball machine collector in Costa Rica joins the show!
Views: 184
RICHARDBLANK
You could become a public speaker and be filthy rich. Positive Talk Radio guest Richard Blank.
Views: 686
RICHARDBLANK
TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center full interview
Views: 530
RICHARDBLANK
Secrets to properly introduce yourself on the phone. Stand Out Get Noticed podcast (The C Method Episode 283) guest Rich
Views: 586
RICHARDBLANK
How to get past really good Gatekeepers? Real Estate Jam session telemarketing guest Richard Blank.
Views: 467
RICHARDBLANK
A.I. IN COSTA RICAN CALL CENTERS with Richard Blank
Views: 165
RICHARDBLANK
Operation Alpha Podcast by Michael Lee with guest Richard Blank.
Views: 211
RICHARDBLANK
5 Steps of a Phone Call. Build & Balance sales guest Richard Blank Costa Rica's Call Center.
Views: 599
RICHARDBLANK
The Teatime with Miss Liz Podcast. Enjoying a hot cup with our Costa Rican expat guest Richard Blank
Views: 155
RICHARDBLANK
Women Flix presents The Entrepreneur Talks by Yola Bastos. A Lesson in passion with Richard Blank.
Views: 173
RICHARDBLANK
La Rueda de la Fortuna Canal 13. A supervisor at Costa Rica's Call Center wins 3,000,000 colones!
Views: 211
RICHARDBLANK
The Expat Pod E045, The Power of Positive Communication and Respect Advice for Living Abroad with Richard Blank
Views: 175
RICHARDBLANK
The Art of winning podcast with Ashton Levarek. More Than a Call: Genuine Relationships with Richard Blank
Views: 165
RICHARDBLANK
Related
User
Can you earn a living through call center customer support? Positive Talk Radio guest Richard Blank
Views: 395
RICHARDBLANK
Remember fellow telemarketers, a tough sales prospect is more bark than bite. The Proven Entrepreneur podcast guest Rich
Views: 581
RICHARDBLANK
The Swamp Talk Podcast. An awesome vintage pinball machine collector in Costa Rica joins the show!
Views: 184
RICHARDBLANK
You could become a public speaker and be filthy rich. Positive Talk Radio guest Richard Blank.
Views: 686
RICHARDBLANK
TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center full interview
Views: 530
RICHARDBLANK
Secrets to properly introduce yourself on the phone. Stand Out Get Noticed podcast (The C Method Episode 283) guest Rich
Views: 586
RICHARDBLANK
How to get past really good Gatekeepers? Real Estate Jam session telemarketing guest Richard Blank.
Views: 467
RICHARDBLANK
A.I. IN COSTA RICAN CALL CENTERS with Richard Blank
Views: 165
RICHARDBLANK
Operation Alpha Podcast by Michael Lee with guest Richard Blank.
Views: 211
RICHARDBLANK
5 Steps of a Phone Call. Build & Balance sales guest Richard Blank Costa Rica's Call Center.
Views: 599
RICHARDBLANK
The Teatime with Miss Liz Podcast. Enjoying a hot cup with our Costa Rican expat guest Richard Blank
Views: 155
RICHARDBLANK
Women Flix presents The Entrepreneur Talks by Yola Bastos. A Lesson in passion with Richard Blank.
Views: 173
RICHARDBLANK
La Rueda de la Fortuna Canal 13. A supervisor at Costa Rica's Call Center wins 3,000,000 colones!
Views: 211
RICHARDBLANK
The Expat Pod E045, The Power of Positive Communication and Respect Advice for Living Abroad with Richard Blank
Views: 175
RICHARDBLANK
The Art of winning podcast with Ashton Levarek. More Than a Call: Genuine Relationships with Richard Blank
Views: 165
RICHARDBLANK