Search
A realistic percentage of reach for cold calling? Build & Balance guest Richard Blank Costa Rica's Call Center
A realistic percentage of reach for cold calling? Build & Balance guest Richard Blank Costa Rica's Call Center
Subscribe
Videos: 254
Subscribers: 1
RICHARDBLANK
Subscribe
Views: 696
Uploaded: Sep 13 2022
Rate this video
Rating: 0.0 ~ Votes: 0
RICHARDBLANK
Videos: 254
Subscribers: 1
My Favorite!
Report
Share This Video — cancel

Username (Enter 1 username at a time)
Flag This Video — cancel

Select the category that most closely reflects your concerns so we can review it and determine if it violates the Society Guidelines
Description
For that. Um, I recall a past client telling me that they'd only reach live people about three or 4% of the time when calling all day long. What do you think is a realistic percentage of reach for cold calling?

If all they're doing is speaking to these people like four times out of a hundred phone calls, it's really an Oasis in a desert.

My opinion is why don't you hang out for a while instead of doing an average five minute phone call, why don't you stretch it to 15 minutes? Cuz you're probably a little cold and you need to warm up and somebody's there. These are two ships passing in the night we take advantage of that. If you need to throw your list in a predictive dollars, you can speak to at least three more people, but.

That's not the point. The point is if you're doing these phone calls, I think you should slow down a little bit more and just take advantage of that. More people are doing omnichannel non-voice support. As you were mentioning, filling out forms, doing check. One of my clients has the same challenge.

They're getting the 4%. So instead of doing 150 phone calls a day, they reduced it to about one 15. So as I mentioned before, they can find out a recent promotion or some sort of company culture. So when they're leaving their voicemail or they're sending that email template, it's really custom made and I've seen that yes.

Phone call, area contact conversion ratio dropped a little. But then here's your advantage? Let's say you make another phone call back to these people. You're mentioning cold emails, not anymore. Michael. Now it's a warm email. because I've sent it. I could be following up on it, even if they haven't read it, but I might ask and I'm sure you like something from the email to at least try to anchor in there, but you could be doing a second, third or fourth touch approach to a client.

Realize this is their pro. But I do believe by doing a little bit of due diligence research and seeing the one thing that the person loves the most and just mentioning it with them. It will give you a lot more mileage when you're speaking with the people. Yeah. I,

I, uh, think that's really smart, Richard.

Build and Balance Show has accepted Richard's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Mich
Category
Education
Tags
no-tagCOSTA RICA'S CALL CENTER, telemarketing, outsourcing, call center, bpo, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHO
Comments (0)
Comments are not active
RICHARDBLANK
Subscribe
Views: 696
Uploaded: Sep 13 2022
Rate this video
Rating: 0.0 ~ Votes: 0
Videos: 254
Subscribers: 1
Description
For that. Um, I recall a past client telling me that they'd only reach live people about three or 4% of the time when calling all day long. What do you think is a realistic percentage of reach for cold calling?

If all they're doing is speaking to these people like four times out of a hundred phone calls, it's really an Oasis in a desert.

My opinion is why don't you hang out for a while instead of doing an average five minute phone call, why don't you stretch it to 15 minutes? Cuz you're probably a little cold and you need to warm up and somebody's there. These are two ships passing in the night we take advantage of that. If you need to throw your list in a predictive dollars, you can speak to at least three more people, but.

That's not the point. The point is if you're doing these phone calls, I think you should slow down a little bit more and just take advantage of that. More people are doing omnichannel non-voice support. As you were mentioning, filling out forms, doing check. One of my clients has the same challenge.

They're getting the 4%. So instead of doing 150 phone calls a day, they reduced it to about one 15. So as I mentioned before, they can find out a recent promotion or some sort of company culture. So when they're leaving their voicemail or they're sending that email template, it's really custom made and I've seen that yes.

Phone call, area contact conversion ratio dropped a little. But then here's your advantage? Let's say you make another phone call back to these people. You're mentioning cold emails, not anymore. Michael. Now it's a warm email. because I've sent it. I could be following up on it, even if they haven't read it, but I might ask and I'm sure you like something from the email to at least try to anchor in there, but you could be doing a second, third or fourth touch approach to a client.

Realize this is their pro. But I do believe by doing a little bit of due diligence research and seeing the one thing that the person loves the most and just mentioning it with them. It will give you a lot more mileage when you're speaking with the people. Yeah. I,

I, uh, think that's really smart, Richard.

Build and Balance Show has accepted Richard's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Mich
Category
Education
Tags
no-tagCOSTA RICA'S CALL CENTER, telemarketing, outsourcing, call center, bpo, CCC, COSTA RICA'S CALL BPO, BPO COSTA RICA, OUTSOURCING, OUTSOURCING COSTA RICA, RICHARD BLANK, RICHARD BLANK COSTA RICA, RICHARD BLANK CALL CENTER, RICHARD BLANK OUTSOURCING, TELEMARKETING, TELEMARKETING TRAINER, NEARSHORE, OFFSHO
Related
User
The Digital Entrepreneur Show. Elevate with MarginBusiness. How to start a BPO nearshore call center with Richard Blank
Views: 335
RICHARDBLANK
A style that immediately anchors with the client 100%. Stand Out Get Noticed podcast (The C Method Episode 283) guest Ri
Views: 675
RICHARDBLANK
My Worthless 2cents Table Talk podcast. Special guest Richard Blank of Costa Rica's Call Center.
Views: 655
RICHARDBLANK
The Art of Speech by Richard Blank. The Sales Factory Podcast with DJ Coach Carroll. Episode #405
Views: 85
RICHARDBLANK
Keep It Uplifting podcast. James “Uplifting” Edwards explores the intersection of lifestyle
Views: 327
RICHARDBLANK
The Forgotten Art Project with guest Richard Blank. Sacrifice to Success on starting a business abroad.
Views: 182
RICHARDBLANK
Tech Your BusPodcast by Peter Banigo. An Outsourcing Operations Overseas with Richard Blank.iness
Views: 131
RICHARDBLANK
Brand-Forward Leadership podcast. Episode 7. Filling Your Sales Needs with Costa Rica's Call Center's Richard Blank
Views: 309
RICHARDBLANK
Why clients prefer chat and non-voice support with a contact center? The Proven Entrepreneur podcast guest Richard Blank
Views: 485
RICHARDBLANK
Uncover a gem to anchor with that individual. Real Estate Jam Session Podcast guest Richard Blank
Views: 643
RICHARDBLANK
RNG Radio Show with Daniel Umstead. Special Philadelphia episode with Abington HOF Richard Blank.
Views: 171
RICHARDBLANK
The CEO Secrets for Executing Strategy Podcast. How to grow company profits nearshore. Episode 13.
Views: 435
RICHARDBLANK
The Do Zone Podcast. How to read the room while in the dark. Special episode with Richard Blank.
Views: 318
RICHARDBLANK
Inspiriting With T Podcast By Tamara Demery. Special guest CEO Richard Blank.
Views: 366
RICHARDBLANK
The Network of Awareness Podcast. Special guest Richard Blank's "Unconditional Salvation" with a bang.
Views: 247
RICHARDBLANK
Related
User
The Digital Entrepreneur Show. Elevate with MarginBusiness. How to start a BPO nearshore call center with Richard Blank
Views: 335
RICHARDBLANK
A style that immediately anchors with the client 100%. Stand Out Get Noticed podcast (The C Method Episode 283) guest Ri
Views: 675
RICHARDBLANK
My Worthless 2cents Table Talk podcast. Special guest Richard Blank of Costa Rica's Call Center.
Views: 655
RICHARDBLANK
The Art of Speech by Richard Blank. The Sales Factory Podcast with DJ Coach Carroll. Episode #405
Views: 85
RICHARDBLANK
Keep It Uplifting podcast. James “Uplifting” Edwards explores the intersection of lifestyle
Views: 327
RICHARDBLANK
The Forgotten Art Project with guest Richard Blank. Sacrifice to Success on starting a business abroad.
Views: 182
RICHARDBLANK
Tech Your BusPodcast by Peter Banigo. An Outsourcing Operations Overseas with Richard Blank.iness
Views: 131
RICHARDBLANK
Brand-Forward Leadership podcast. Episode 7. Filling Your Sales Needs with Costa Rica's Call Center's Richard Blank
Views: 309
RICHARDBLANK
Why clients prefer chat and non-voice support with a contact center? The Proven Entrepreneur podcast guest Richard Blank
Views: 485
RICHARDBLANK
Uncover a gem to anchor with that individual. Real Estate Jam Session Podcast guest Richard Blank
Views: 643
RICHARDBLANK
RNG Radio Show with Daniel Umstead. Special Philadelphia episode with Abington HOF Richard Blank.
Views: 171
RICHARDBLANK
The CEO Secrets for Executing Strategy Podcast. How to grow company profits nearshore. Episode 13.
Views: 435
RICHARDBLANK
The Do Zone Podcast. How to read the room while in the dark. Special episode with Richard Blank.
Views: 318
RICHARDBLANK
Inspiriting With T Podcast By Tamara Demery. Special guest CEO Richard Blank.
Views: 366
RICHARDBLANK
The Network of Awareness Podcast. Special guest Richard Blank's "Unconditional Salvation" with a bang.
Views: 247
RICHARDBLANK