On Youtube our mission is to publish content that shows you how to use the solutions we provide, industry insights, and educational resources so that you Sound Better and Sell More. Todays guest, Richard Blank who has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard is the Chief E

On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica. How to Build a World Class Call Center | Richard Blank | Show 95 description On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica. 00:00 How to Build a World-Class Call Center 01:02 What are the unique qualit

First question. Sure. Why did you decide to open a call center in Costa Rica? That's one of my favorite questions, Michael, and I appreciate you asking it. I have to go back a couple years and tell you where it all began. When I was growing up in Northeast Philadelphia, a lot of opinions were provided for you and sometimes your destiny and careers were predecided for you. So a lot of m

Dr. Jeremy Weisz: Um, what about from a service perspective? People calling, maybe, maybe they're a fit from a company perspective, uh, the type of company you serve, but they're looking for a different type of service. What are the, the service type of services that maybe people are expecting that you're, you tell them, we don't, we don't really do that here. Richard B

Should that have lost their way. We have, we have those encampments here now. And, uh, and it's, it's a, it is a big problem here. And it's because we, as a people, don't take care of each other as, as well as we should. Um, and, and there is some drug abuse and there is some, you know, uh, stuff like that, but. it's interesting that if that people will, you know, give

And I can tell you from my experience in, in management, that when you treat people well, you treat people fairly. Uh, they tend to want to stay there. They tend to tell their friends and family, Hey, you should come work where I am. We really like it there. And your turnover goes down. Your productivity goes up and your, your company culture becomes a very positive thing. And there's some

Looking for the best SAP training in Noida to kickstart your career? Look no farther! Our comprehensive SAP courses are designed to equip you with the chops demanded to exceed a moment's competitive job request. With educated preceptors, hands-on practical sessions, and assistance-applicable classes, we ensure you get a stylish literacy experience. Join our program and unlock openings at top

Michael Neuendorff: How, how do you, how do you develop sales? People who are relatively green to become someone that is effective at following your methods and processes? That, what, what, what do you look for in salespeople to know that I'm working with someone who could be great? Michael? Those are my favorite agents to. I can mold them. They're not coming in with bad habits. T

Have a passion for cultivating cannabis but don't know where to start? Here are three tips for cultivating your cannabis network. Reference: https://www.illinoiscannabistrainingcenter.com/3-tips-to-build-the-most-valuable-tool-in-a-cannabis-career

Could another Green Rush be upon us? If you found yourself asking, “Is the cannabis industry right for me?” or maybe you’ve pondered “Is starting a career in cannabis the right move right now?” now might be the right time depending on where you live! Reference: https://www.illinoiscannabistrainingcenter.com/is-now-the-right-time-to-enter-the-cannabis-industry

Want to get involved with the Illinois Cannabis industry? You’ve come to the right place. We’ll tell you how to grow, sell, and use cannabis in Illinois. Reference: https://www.illinoiscannabistrainingcenter.com/how-to-get-involved-in-the-illinois-legal-cannabis-industry

French training in Noida is offered at Future Labs Technology, a prestigious French language training institute in Noida. The main areas of attention in this Institute's French language courses are the reading, conversational, listening, writing, and grammar of students in the French language. This institute, which provides French training in Noida, has high-tech source availability and makes

In this comprehensive tutorial, we present an effortless guide to adding contacts in Microsoft Office 365. Whether you are a beginner or an experienced user, this step-by-step walkthrough will help you seamlessly build and manage your contact list within the Office 365 platform.

Implementing Security Operations Center (SOC) in 2024: Discover key strategies, best practices, and solutions for effective SOC implementations. Enhance your security posture.

Big Boss Show includes topics like how to make money with merchant cash advance, how to sell merchant cash advance, and how to avoid mistakes as an entrepreneur. Davron Karimov is a merchant cash advance broker and the CEO of Funderhunt. Funding America is a show that follows the team at Funderhunt as they try to fund merchants.24 Year Old Business Loan & Merchant Cash Advance Broker, Busin

Dr. Jeremy Weisz: What I've got. You care by every side between my eyes. Walk through the, came out better on the other side. See? Looks like a, You find the same. Right now I'm feeling like a hundred grand. You are listening to Inspired Insider with your host, Dr. Jeremy Wise. Dr. Jeremy Weiss here, founder inspired insider.com, where I talk with inspirational entrepreneurial leaders.

Leading the Way in E-commerce Localization. MarginBusiness is not just an agency but a pioneer in e-commerce localization, guiding businesses to extend their reach beyond Amazon.com into the lucrative markets of Europe and the UK. With Omar Angri at the helm, they provide more than just translation services; they offer comprehensive market-specific strategies, ensuring their clients don’t just c

What Makes You Happy Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Jake Pearson discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expressio

Your host, Russ Yeager, talks with CEO of Costa Rica's Call Center. On the Becoming Titans podcast, we interview successful entrepreneurs and business leaders who are making a positive impact in the world with their business and in their lives. These high achievers have been so focused on their business that they have not made their body and health a priority in the past and are now actively

A Sun Soul X and Soul Toucha the Poet interview. The King & Eye Life Podcast episode with a CEO. Presented by your hosts Sun Soul X and Soul Toucha the Poet. We discuss various aspects of life as we see, experience and observe it through our lives and provide dialogue to it. Here and there we’ll also drop thoughts of the day and various history facts and much more to keep you entertained. Y

https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Catherine Cantey’s goal is to partner with individuals and teams to create positive and measurable change. She brings more than 20 years of professional experience in sales, consulting, and coaching with focus on results. Some of her experiences include strategic planning with board and leadership teams, training, and speaking. Her

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholars

Our 30 to 45-min podcast shares amazing founder stories who reveal the smartest strategies for scaling TODAY. Our audiences are not newbies. They're ready for their next phase of massive growth! Gerry Foster Branding, CEO and Brand-Forward Leadership podcast host, Gerry Foster has been in the strategic branding field for over 30 years. He's helped over 100,000 small businesses in 600

Curing back office blues. Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can ma

At the Feliciano School of Business, real-world business experience is a critical component of the students’ learning. The trip is intentionally designed with this goal in mind and a focus on addressing the five pillars of their program: • Inclusivity • Innovation • Impact • Immersive • Individual empowerment Driven by the single goal of transforming today’s students i